With less time spent on scheduling, Korres can focus on delighting customers and business growth.

Korres has been offering exceptional beauty products for women and men for over 26 years now.

The company has a deep commitment to using natural ingredients. And even as they’ve expanded the business globally,  all of their ingredients are still produced and grown in Greece where it all began.

They offer products in stores like Sephora in the United States and Mecca in Australia. And most recently, they opened two flagship stores in New York. 

Shannah Pryatel, a manager for both stores in the Big Apple, gave us insight into what it’s like to work in both locations: “What brings me the most joy in my day-to-day work is the interaction with people that come into the store.”

With two stores to manage and a growing team to schedule, Shannah didn’t have a platform to help her oversee if staff came to work on time, who was working across the different locations, and if there was anyone to open each store. 

“For me, it was too much chaos,” says Shannah. She explains one of the most difficult parts was remembering how many people the business had on for the day and ensuring the company had enough coverage across both storefronts.

She found schedule management even trickier when it came to accommodating staff preferences for their schedules. The schedules needed constant editing as staff had requests for different time off or needed to swap days with other team members. 

On top of that, Shannah found herself revising schedules more than a few times just to ensure everyone on her team was kept in the loop on the latest version of the schedules. 

“Sometimes I would make the schedule for a month and then revise it five times and have to continually resend a revised version for the whole month just so that everyone was on the same page about who’s going to be in store and who’s going to open the store. [What made it harder was] not everyone has a key.” says Shannah. 

As Shannah was in the process of finding a solution to help manage scheduling across both stores, she wanted software that was easy to use, mobile friendly, and had the ability to schedule staff across multiple locations. She recalled hearing positive things about Deputy from a previous job and decided to give it a try. 

Right off the bat, Shannah says “Deputy has put her team at ease when it came to scheduling” and saved her several hours a week on the admin work –  which has helped her utilize time more wisely. 

“I’m using less of my valuable time to do scheduling, payroll, and timesheets. I can direct my energy towards the parts of the business that help it grow.”

Another area where Shannah is able to save time is budget mangement. “I have full-timers who are on contracts and then I have part-time budget for part-timers. Deputy helps me see how many hours I have budgeted for. That’s been a huge help and saved me a lot of time with calculating.”

Higher attendance was another benefit her team has experienced since adopting Deputy. Her staff are showing up to work on time and are mindful of other team members’ schedules. From a cost perspective, “I think better attendance is a bit more cost-efficient for the company and that we’re really only paying for the hours that people are working,” Shannah elaborates. 

Finally, Shannah touched on how Deputy has been instrumental in improving team communication. “I feel like Deputy has definitely streamlined the communication between me and my employees. You can check the app and answer your own questions [on schedules and availability]. It’s given everybody a little bit more accountability for their own schedules and helped with the communication between all of us.”