According to a new survey of more than 2,000 consumers, nearly seven in 10 Americans now have higher customer service expectations if they were to use a health clinic than before. In spite of their challenging environments, healthcare workers are dedicated to their jobs. But how satisfied are your patients? If you manage medical clinics or care offices, discover what's top of mind for your patients so your team — and their patients — will thrive.
Get this tip sheet and learn:
Use patient preferences to build the ideal customer experience
Expand your word-of-mouth growth channel
Simplify the way patient happiness is uncovered at your practice